Welcome to Mokcup London. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website [www.mokcup.com] (the “Site”) and use our services. By accessing or using our Site, you agree to this Privacy Policy.
1. Information We Collect
We may collect and process the following types of information:
A. Personal Information You Provide
- Contact Details: Name, email address, phone number, and any other information you provide when contacting us, subscribing to our newsletter, or filling out forms on our Site.
- Business Information: Company name, industry, and project details you share when inquiring about our services.
B. Automatically Collected Information
- Cookies and Tracking Technologies: IP address, browser type, device type, operating system, and browsing behaviour (e.g., pages viewed, links clicked).
- Analytics Data: We use third-party services like Google Analytics to gather information on how our Site is used, helping us improve our services.
2. How We Use Your Information
We may use the information we collect for the following purposes:
- To Provide Services: Managing and delivering our website design, SEO, and digital marketing services.
- To Communicate with You: Responding to your inquiries, providing customer support, and sending updates or promotional materials (if you opt-in).
- To Improve Our Site: Analysing how you interact with our Site to enhance user experience and functionality.
- To Comply with Legal Obligations: Meeting regulatory requirements and protecting our legal rights.
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share your data in the following circumstances:
- Service Providers: We may share your information with third-party vendors who assist us in operating our Site or delivering services (e.g., web hosting, analytics, and marketing tools).
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas or court orders.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
4. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to improve your browsing experience. These are small text files stored on your device that help us understand user behaviour and remember preferences.
- Essential Cookies: Necessary for the operation of our Site.
- Analytics Cookies: Help us analyse how users interact with our Site.
- Marketing Cookies: Used to deliver relevant ads and track the effectiveness of our marketing campaigns.
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our Site.
5. Data Security
We implement a variety of security measures to protect your personal information from unauthorised access, use, or disclosure. These include:
- SSL Encryption: All data transmitted between your browser and our Site is encrypted using Secure Socket Layer (SSL) technology.
- Access Controls: Only authorised personnel have access to your data.
Despite our efforts, please note that no method of data transmission over the Internet or electronic storage is 100% secure.
6. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: Request a copy of the data we hold about you.
- Correction: Request corrections to any inaccurate or incomplete data.
- Deletion: Request the deletion of your data under certain circumstances.
- Opt-Out: Unsubscribe from our marketing communications at any time by clicking the “unsubscribe” link in our emails.
To exercise any of these rights, please contact us at info@mokcup.com.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of those external sites. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our Site is not intended for individuals under the age of 16. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will delete that information promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Any updates will be posted on this page, and we will notify you of significant changes by email if you have provided us with your contact details.
Last Updated: [Date]
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: info@mokcup.com